Frequently Asked Questions

Are my files private?

Yes. Files are processed only to complete your conversion and are auto-deleted after a short retention window.

Do you keep metadata (EXIF)?

We remove EXIF by default in some converters to reduce size. Use Remove EXIF to control this explicitly.

Bulk conversion?

Most tools accept multiple files at once. Results can be downloaded individually or as a ZIP when available.

What are the limits?

We cap per-upload size and file count to ensure performance. Check the form hints on each page for current limits.

Still need help?

Reach us at contact@npolls.com.